• Black Bear
  • Humpback Whale
  • Comma Butterfly
  • Ptarmigan
  • Puffins
Black Bears, Yellowstone1 Humpback Whales around the world2 Butterflies and botanics3 Highland grouse species, Ptarmigan4 Puffins5
Coronavirus (COVID-19)

Updated 01.04.2020

I did warn you I’d be saying this a lot! You are all very lovely and we’re delighted that you’re happily transferring your bookings from this year to next. We continue to work through the holiday schedule chronologically and although there is still no certainty as to when your travel restrictions will be relaxed, we are contacting everyone on Scottish holidays up to the middle of June at the moment. Naturally we’ll review this when we have greater clarity from the Government. The overseas holidays are working to a different timeframe, as the travel restrictions for them are more specific, either from our Government or from Overseas, but again, we’re delighted guests want to go on the same holiday next year and we’re working through all these as well. Thank you for continuing to contact us by email, so that we can answer your queries as efficiently as possible.

We shall continue to broadcast our Facebook ‘live’ sessions, bringing the ‘local patch’ from different guides to you at home. So far, we have reached over 28,000 people and counting! We know from your lovely responses on Facebook, that they are making you smile and brightening up your days. We shall continue with these for as long as they are a welcome replacement to you actually being on holiday with us, so do share yours with us by using #dailybirdsong and then we can join you on your patch too!

Thank you again to all of you who have sent personal messages of support and gratitude. We know you are aware how hard everyone is working to ensure a sensible conclusion to all possible outcomes and your kind words have been much appreciated. You know that your monies are protected under our Package Travel Regulations regime and through your own travel insurance. We are looking at all options available to allow holidays to proceed if possible, but you’ll know that the situation is changing daily and advice given that was valid last week, may have altered by now. In these unprecedented times we are following all Govt and health advice as it unfolds.

From our guests - "Thank you so much for your email. It has come as a great relief to us! We will of course happily accept your offer to transfer our booking to the 2021 holiday. Thank you for being able to arrange the trip at the same rates and for all the hard work undertaken by the whole team. We appreciate all your endeavours.

We really feel for you at this most difficult of times and cannot imagine the stress and uncertainties you are facing. When all this is over, we hope to be able to book another holiday with you in the early part of 2021. Please pass on our best wishes to everyone and keep well and safe." (C&M)

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